Established from a small single office in Coventry in 1998 we have grown to four offices covering Coventry, Rugby, Solihull, Acocks Green and all surrounding areas making us one of the region's largest independent letting agents. The vast majority of our business comes from referrals from our existing customers which is testament to our commitment to offering a first class services to all tenants and landlords.
In order to deliver the level of service to both landlords and tenants our administration centre is located in the heart of Coventry city centre and has its own dedicated and experienced accounts, referencing and property management teams. Our advertising campaign, which can be seen in the local press and other publications, shows our commitment to letting properties professionally, quickly and efficiently. We pride ourselves on the level of service we can provide from the letting of simple dwellings to the more corporate properties. Properties are always marketed from our local letting offices, as well as our website and all the major property portals including our very own iPhone and Android app. Our branded and very distinctive BMW's can also be seen travelling all over the area!
Our office managers, senior property managers and negotiators have all passed the ARLA affiliated NFOPP Technical Award in residential lettings, which is a highly recognised qualification within our industry. We are a licensed agent with the National Approved Letting Scheme (NALS) and SafeAgent and we are also voluntary members of The Property Ombudsman Scheme; all of which have strict criteria on the way we run our business and look after our customers. We are also members of the Tenancy Deposit Scheme that ensures our tenants' deposits are protected and safe. We also hold comprehensive Client Money Protection (CMP) insurance to ensure all our customers' money, which is kept in a separate ring-fenced account, is fully protected at all times.
Our expansion programme started in September 2007 with the acquisition of Regent Residential Lettings in Rugby whose existing owners were retiring; again in May 2009 we acquired the lettings business of Ryan Estates and moved into our newly refurbished premises in Bank Street in the heart of Rugby town centre. We continue to grow in the area and by implementing all our knowledge and experience previously gained we have become one of Rugby's leading letting agents. Our expansion continued with the acquisitions of Newman's Coventry letting portfolio in October 2010 and Howkins & Harrison's Coventry letting portfolio in January 2013. Our thirst for more remains strong and we have opened a brand new, stand-alone office under the Archer Bassett brand in Solihull as we believe the area needs a specialised and experienced letting agent.
If you have a property available for rent or are looking for advice about your current tenancy, or looking to invest call one of our team now for FREE, IMPARTIAL ADVICE.
Click here to download our Landlords Guide to Residential Letting and see why Archer Bassett are the best choice for you!